"Island Data gives me real-time information, alerting me within hours when customers have problems or become angry, allowing us to turn it around immediately. Consumers find it very impressive that we get back to them so quickly."

Ken Keane
President
Garden Fresh Restaurants

"You should examine customer complaints more often than company financials."

Bill Gates
Business @ The Speed
of Thought, p.198

Webinar: Reading the Pulse of Your Customers

How well are you listening to your customers' feedback?

Today's businesses are collecting customer feedback through email, online forms, and surveys – but not doing much with it. The fact of the matter is that it is becoming near impossible to collect, analyze, and then act in time to the increasing volume of customer feedback. Businesses need a real-time solution that allows them to keep tabs on the pulse of their customers. If you are wrestling with this challenge, this webinar is for you! Get customer insights without installing any software!

5 reasons to view this webinar:

  • Identify and overcome roadblocks that are keeping you from listening
  • Learn the 3 key steps to understanding customer feedback
  • Hear real-life customer case studies
  • Explore how to turn random customer feedback into meaningful insights
  • See executive dashboards in action

All Fields Required









How many pieces of customer feedback do you collect each month (from webforms, email, telephone), on average?

Does your company (or business unit) have a formal "customer initiative" designed to analyze customer feedback?

What's your role with regards to this initiative?