"You should examine customer complaints more often than company financials."

Bill Gates
Business @ The Speed
of Thought, p.198

You Can Be Up and Running in a Matter of Days

Because Island Data is delivered on-demand, set-up is fast and easy, generally requiring no more than one week. No Software to license or maintain, no servers to upgrade or purchase. You log in with your Web browser, and your insights are ready, 24/7, any time from anywhere.

  1. First, and literally in a matter of minutes, we embed Insight RT™ into your website pages, feedback forms, email correspondence, ecommerce purchase confirmations, blogs, and online surveys.
  2. Your customers' comments can then be viewed as they stream in through our Real-Time Monitor. The entire message is analyzed and categorized into the topics and themes that are the most relevant to your business.
  3. As we devise the categories with you, we will also customize reports to best suit your needs, so you see the information in a snapshot form that's easy to understand.